Support
Questions, feedback, or trouble with the app? We usually reply within a day.
Contact
Quick answers
Is Lumea a medical app?
No. Lumea offers skincare guidance and tracking — it is not a medical device and no substitute for a dermatologist.
How do I cancel my subscription?
Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Lumea.
How do I delete my data or account?
In the app: Profile → Privacy & data (local data) and Profile → Account → delete account (server data). Or email us.